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Newgen Recognized in Gartner® Magic Quadrant™ for Enterprise LCAP

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Driving Digital Transformation, One
Brilliant Idea at a Time!

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Newgen delivers fast time to value

Forrester analyzed the Total Economic Impact™ of Newgen and its low code and cloud-based platform

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371 %

return on investment

$29Mn+

value generated

6months

payback

Customers

What Can We Help You With?

Digital Account Opening

Experience a 10x increase in new accounts opened from digital channels

Consumer Lending

Modernize your consumer lending with an end-to-end AI-enabled automation platform

Commercial Lending

Automate up to 70% of commercial lending journey and scale operations by 50% using AI-powered banking solutions

Trade Finance

Achieve first-time-right processing rate of 50% with comprehensive compliance

Insurance

Enable faster policy issuance, intelligent underwriting and improved claims processing with end-to-end digital workflows

Healthcare

Innovated for a Smarter, Digital Future for Healthcare

Government

Build digital trust in the age of AI

Shared Service Centres

Leverage our low code digital transformation platform to deliver business value to your customers

Low code platform for end-to-end automation at scale

Automate all aspects of your business for efficient operations and end-to-end customer journeys. Connect front-office, middle-office, and back-office for seamless information flow across the organization. Infuse intelligence into operations for rapid innovation and responsiveness.

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NewgenONE Digital Transformation Platform

Rapidly automate end-to-end customer journeys

Automate for outcomes with the most comprehensive process automation platform. Leverage the power of workflow automation unified with content services, business rules, omnichannel communication, case management, RPA, and AI to deliver efficient, intelligent, and context-aware processes.

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Manage content lifecycle. Ensure anytime anywhere access to content

Embrace digital by automating content lifecycle management for all types of content across the organization. Derive real-time outcomes through automated ingestion and processing of documents and digital media in content-centric processes.

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Drive real-time personalized engagement across touchpoints

Engage with customers in context through their channels of preference with full control and visibility across the enterprise. Design all communications – standard or custom – rapidly through visual modelling-driven environment and integrate them in process through plug-and-play.

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Compose enterprise-grade applications at speed and scale

Automate all types of business applications through a uniquely powerful low code capability across process, content, communication and AI. Rapidly compose complex mission-critical applications with enterprise-grade sturdiness and built-in agility for change.

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Make informed business decisions. Deliver transformed experience

Tap the power of visual AI to accelerate your journey from data to insights at enterprise scale. Rapidly build machine learning, deep learning and graph models through intuitive visual studio, and launch with automated deployment and retraining. Infuse AI into automated processes and applications for real-time predictive and prescriptive insights to drive faster and smarter decisions.

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Low code platform for end-to-end automation at scale

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Rapidly automate end-to-end customer journeys

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Manage content lifecycle. Ensure anytime anywhere access to content

Learn More →

Drive real-time personalized engagement across touchpoints

Learn More →

Compose enterprise-grade applications at speed and scale

Learn More →

Make informed business decisions. Deliver transformed experience

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Lead with an Industry-recognized Platform

A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023

A “Niche Player” in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms, 2023

A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023

A “Niche Player” in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms, 2023

Customer Speak

Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.

Bryan Wilken

CIO & COO

Bank Midwest

Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.

Steven Gutierrez

Digital Onboarding Director – Deposits

Centennial Bank

Newgen has the ability to automate many of the items that have a large compliance risk. With the implementation of these items my team has been able to improve compliance audits to above 98% consistently. As a business partner when there is a change needed Newgen tries to identify quick solutions to ensure the team continues to function to the high quality expected within the appeals department. Response time and root cause is above expectations with communication back to business within hours of submitting the concern.

Angela Perkins

Manager – Appeals and Grievances

Centene

We have been able to reduce manual work needed by our staff. We took out the ambiguity of what needs to be completed/submitted for each product type, greatly reduce time spent fixing errors, and therefore, improving the experience. We’ve also been able to reduce the time it takes someone to complete an application, expanded our online application to business and youth, and are working to enhance the experience for current members through our Q2 Online Banking connection. Our staff need less training on how to use the system and can turn their focus from trying to figure out how to complete something systematically to helping uncover the needs of our new members.

Joli Hensley

Director of Digital Channels

Advia Credit Union

Customer Speak

Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.

Bryan Wilken

CIO & COO

Bank Midwest

Steven Gutierrez

Digital Onboarding Director – Deposits

Centennial Bank

Angela Perkins

Manager – Appeals and Grievances

Centene

Joli Hensley

Director of Digital Channels

Advia Credit Union

Customer Speak

Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.

Bryan Wilken

CIO & COO

Bank Midwest

Steven Gutierrez

Digital Onboarding Director – Deposits

Centennial Bank

Angela Perkins

Manager – Appeals and Grievances

Centene

Joli Hensley

Director of Digital Channels

Advia Credit Union

Customers Speak

With Newgen’s low code digital automation platform, we have been able to digitize most of the paperwork in a centralized repository. Our operational efficiency has improved significantly by automating the manual processes. The easy and quick customer validation process has significantly reduced the processing time of personal and housing loans. The real-time reporting functionality has enhanced process visibility and control. We are glad to have Newgen as our technology partner for over a decade and has helped us stay current, compliant, and competitive with its products.

Dr. Tariq Saleh Taha

Chief Retail Banking Officer

Bank Dhofar

Customers Speak

Using Newgen’s online account opening software, built on a low code digital automation platform, has enabled Fidelity Bank to digitize and standardize its account opening process. Hitherto, the process required various manual hand-offs, resulting in high turnaround time and errors. With Newgen’s software, the bank has witnessed a reduction in operational expenses and an improvement in the customer response time, thereby enhancing customer experience. Newgen has proven to be a reliable partner in our digital transformation journey.

Mr. Simon Adu-Gyamfi

Director, Banking Operations

Fidelity Bank Ghana Limited

Customers Speak

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.

Vinodanand Jha

Sr. Vice President – Information Technology and Administration

Olam International Ltd. Gabon

We have successfully completed over 3 years of Go Live with Newgen as one of our valuable IT partner. Implementation of Newgen product has successfully addressed challenges faced by TCI related to Accounts Payable Project. Post successful Go Live, Newgen has worked closely with TCI team to implement change requests which have enhanced user experiences over period of time.

Amit Sadhwani

GM Finance

Travel Corporation of India

We’re happy with our partnership with Newgen. Their DMS and BPM solutions have enabled us to streamline document workflows, improve backend processes, and deliver quicker, personalized customer communication.

Vikram Jain

Chief Technology Officer and Business Transformation

Universal Sompo General Insurance Ltd.

Customers Speak

Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas—ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique system that hyper-drives and empowers more efficient, optimal processes. The benefits are reaped at the scale at which we operate, bringing all business units together under one umbrella. The system went live just before the break of the pandemic, making our team well-equipped to carry out our operations from the safety of our homes. We would have been badly stuck, if not for this system.

Liza Montelibano

Chief Financial Officer & Corporate Information Officer

Aboitiz Power Corporation

Customers Speak

Liza Montelibano

Chief Financial Officer & Corporate Information Officer

Aboitiz Power Corporation

Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, execution, focus, and flexibility.